The Customer Service Hall of Shame
How companies were ranked
Here's a look at our full results:
| "Poor" | "Fair" | "Good" | "Excellent" | |
|---|---|---|---|---|
Bottom 10 | ||||
40% | 28% | 25% | 7% | |
30% | 25% | 32% | 13% | |
30% | 33% | 28% | 10% | |
29% | 35% | 28% | 8% | |
26% | 36% | 31% | 7% | |
24% | 34% | 35% | 8% | |
23% | 32% | 32% | 13% | |
22% | 31% | 36% | 11% | |
21% | 27% | 38% | 14% | |
20% | 29% | 33% | 17% | |
Dishonorable mentions | ||||
19% | 26% | 40% | 15% | |
19% | 35% | 39% | 8% | |
14% | 31% | 42% | 13% | |
13% | 29% | 43% | 14% | |
12% | 33% | 45% | 10% | |
10% | 30% | 47% | 13% |
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